

Verified Case Studies
Real Operators • Real Openings • Publicly Sourced
Each card below profiles a named operator or group with links to public coverage (press releases, SEC exhibits, local business press) for verification. These are informational and not earnings claims.
Featured, Linkable Case Studies
Click “Timeline & Lessons” for context. Use the source links on each card to verify details.

Good Morning Carolinas, LLC (Houston Pizza Venture)
Franchise group behind the Carolinas buildout; named individuals include Christopher Osborn and Michael White. Originally signed a 12-restaurant development agreement and later sold a 16-restaurant portfolio (plus development rights) to First Watch in 2025.
Timeline & Lessons
- 2016: Development deal via subsidiary of Houston Pizza Venture.
- 2018: Operator Manik Suri publicly named during Charlotte expansion.
- 2024–2025: Announced and completed sale of 16 franchised units + rights to First Watch.

Cutchall Management Company (Greg Cutchall) — Omaha
Omaha-based franchisee founded by the late Greg Cutchall. Multi-unit agreement announced in 2013; local grand-opening coverage followed. First Watch later acquired six Omaha franchise restaurants in 2023.
Timeline & Lessons
- 2013: Multi-unit franchise agreement for Omaha market.
- 2017–2018: Local coverage of openings (incl. Bellevue).
- 2023: First Watch acquires six Omaha franchise units.

RAS, LLC — Ryan Hendrix, Andrew Brooks, Steven Hendrix
New franchise partnership announced in 2017 to develop seven First Watch restaurants across South Carolina and Georgia markets, led by Ryan Hendrix, Andrew Brooks and Steven Hendrix.
Timeline & Lessons
- 2017: Agreement announced; team with prior multi-unit experience (Jersey Mike’s).
- Development cadence aligned to leadership pipeline and site availability.

One Holland Restaurant Group (CEO: Gary Holland) — KY
Northern Kentucky-based operator of multiple First Watch restaurants; recognized by the brand as 2021 Franchisee of the Year. Local coverage highlights the Fern Creek (Louisville) opening and center ribbon-cutting; the location is live on First Watch’s site.
Timeline & Lessons
- Regional clustering across Bluegrass markets for shared leadership and training days.
- Community-oriented openings (donations/ribbon-cuttings) to seed weekday traffic.

Mac Haik Restaurant Group — Texas
First Watch’s largest franchise development agreement at the time with Mac Haik Enterprises, followed by multiple documented Houston-area openings.
Timeline & Lessons
- 2016: Exclusive development agreement announced.
- 2016–2017: Early Houston openings covered in local press.
- 2022–2024: Continued expansion updates (e.g., River Oaks, Willis/Sienna).

Capstone Concepts — Knoxville/Chattanooga, TN
Knoxville-based franchise group documented as First Watch operator since 2013, with growth across East Tennessee markets.
Timeline & Lessons
- 2013: Turkey Creek opening detailed in trade press and PDFs.
- 2017–2020: Local coverage of continued expansion and format updates.
Legal note: These are factual, public-source operator stories. They’re not earnings claims or offers. Official terms appear only in the current FDD (or equivalent) where permitted by law.
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